Weleda have been creating natural health and wellbeing products for over 100 years and are one of the UK’s leading health and beauty brands. Customers flock to Weleda because of their diverse range of products for various skin types, ailments and medical conditions.
Pregnant women often turn to Weleda for their natural ingredients and unique range of mother and baby products. Working in collaboration with Agency BC, the Weleda team created a mini maternity sample pack to be included as part of Emma’s Diary’s free subscription gift.
Agency BC contacted us to support the fulfilment and delivery of the gift packs to Emma’s Diary’s distribution centre. Here’s how we helped…
Birch HQ is a pretty big space. We have over 27,000 square feet of space to fulfil and hold products safely and securely until they’re ready to leave us for their final destination. The popularity of Emma’s Diary gift packs made this a large scale fulfilment project. Weleda delivered their mini samples into our fulfilment centre. Over 100,000 sample packs were then collated and hand packed by the Birch team.
Our attentive, efficient and hands on fulfilment team ensured each pack was correctly filled, and checked using our QA system ready for being packed into labelled delivery boxes and palletised before being loaded onto 2 x 44t Arctics and 2 x 18t LGVs ready for their onward journey to Emma’s Diary.
Birch provided a ‘fantastic service’ and pulled together a well executed fulfilment project. Agency BC were delighted with the result of the project and the words of Ian (MD) speak for themselves…
Back to case studies“We could not have wished for this to go any smoother, thanks Ollie, you and the team have done a brilliant job!”
Print Fulfilment & Delivery
“Collaborating with Rich at Birch Print on our 2024 Collection Brochure was a seamless experience. His expert advice on materials and print quality ensured we achieved a premium finish that truly showcased our product range.
Despite a tight deadline, Rich’s careful planning meant everything was delivered on time, allowing us to make a strong impact at the industry exhibition. We’ve received great feedback from attendees, prospects, and existing customers alike, and the brochure has even led to a few extra sales. The speed, quality, and trust we placed in Rich made all the difference in getting this project over the line.”
Birch Print has supported us in the supply of branded merchandise to all our clinics and hospitals across the UK since May 2023. As leading cataract and laser eye specialists, providing both NHS and private treatment options, we have a great responsibility to provide both patients and optometrists with the very best quality of care, this also goes for our branding which can be seen in the quality and practicality of our merchandise.
With the help of Birch Print, we have been able to ensure our stock requirements are always met with the ability to store large quantities of sticky notes, pens, notebooks, and carrier bags within their warehouse so that stock is readily available for shipment where required. This has been a massive benefit to the preparations for large events such as new clinic openings and large educational CPD events which we host regularly across all sites, some with over 100 optometrists in attendance.
Where new items and ideas were being explored for a special occasion, we were always met with a proactive, attentive, and caring approach to any specific needs and requirements, forming a valued collaborative relationship. Optegra would confidently recommend their services.
Birch Print is more then a printers. They get to know your business, your customers and make sure your visual messaging is being delivered, From the swing ticket on my garment to the design of the box my customer receives. My brand values were transparent on every touch point. Thank you Birch Print for caring, Alicia x
Dedication, creativity and superlative is unquestionably what defines Birch Print. Birch has been an excellent supplier for us at SC Johnson Professional, where promotional items and print materials have been provided with the highest level of quality, promptness and a marvelous touch of exceptionality and authenticity – therefore contributing to the success of our brand during key tradeshows and exhibitions.
With a roll-up-the-sleeves attitude, Natasha and the team are always ready to jump in and help, and it is an absolute pleasure working with them as they always think how to throw innovation in the face of convention.
We’d like to say massive thanks to Birch Print for their immaculate service.
Thank you to the team at Birch for all of their help with my latest order of promotional items for our charity event. Flawless service and fast delivery.
Birch has been an excellent print supplier for us! Andrea and her team have been incredibly helpful and friendly throughout our collaboration. They have provided high-quality promotional items and print materials that truly represent our brand well.
Andrea and the team’s expertise has been invaluable in guiding us through the process. Natasha is always available to answer questions and offer insights, making sure we make the right choices for our marketing needs.
One of the standout features of working with Birch is their team’s approachable nature. They are easy to communicate with and have been receptive to our preferences and ideas. The print quality has been consistently impressive, with vibrant colours and sharp details that make our materials visually appealing, adding value to our promotional campaigns and events.
Birch are a pleasure to work with, and we highly recommend their services for anyone in need of a reliable and quality-driven print supplier.
‘When I launched the company although I knew plenty about fashion and sportswear, I had no knowledge or experience regarding packaging. I knew looking at the online options would not be helpful as I wanted a company that I could talk my ideas through with.
I was so grateful for the recommendation to Birch as they listened to what I wanted and were able to provide solutions and samples that ultimately brought my ideas to life, delivering a very bespoke service. I receive lots of positive comments about my packaging…..thanks Birch for pulling this together with me.’
After working with Birch for a number of years and already having a very strong working relationship, it was a pleasure to hear that they could offer storage & fulfilment to support smaller, but growing fashion brands. Birch are a strong & reliable team who keep us consistently updated with regular communication which provides us with comfort and confidence.
They always go the extra mile and are an extension of our own team! Having all our printing and packaging alongside storage and fulfilment also helps us to reduce our transport times/costs. I would very much recommend Birch to help support brands who want a close and reliable service when you are ready to make the leap to not doing it all yourself!
Birch produce and hold stock of various marketing collateral for our depots to call off, this ranges from pull-up banners and foamex header signs to bone china teapots and engraved cutlery. Birch have proven themselves time and again to be highly competitive on costs and having such a trusted supply partner for such a wide range of services saves so much time, administration and worry over sourcing new suppliers.
The team at Birch Print have produced our packaging since 2020. Since the moment we started working with them, they have always gone above and beyond to provide us with a personal, supportive, efficient and flexible service, regardless of the size of our business.
Outsourcing our distribution and relinquishing control of a key element of our customer experience was a huge but necessary step for our growing business. Customer service is at the heart of our brand and our priority was to retain the speed of delivery, personal touches and flexibility that our customers had grown to expect from us. There were plenty of providers who offered outsourced distribution but very few that catered so perfectly to small but growing independent brands. Birch have been the perfect choice for us. Like us, they are a family business that prides itself on customer relationships.
From the very start, they have understood our specific needs, developed a service that caters to them and have worked with us to introduce efficiencies and improvements along the way. We have recommended the team at Birch to fellow independent brands and would be more than happy to chat to anyone considering making the move to outsourcing their distribution to Birch.
Pitman Training Group has worked with Birch for close on 10 years and they have always delivered high quality materials across a whole range of products, from posters to pull up banners and much more. They have partnered with Pitman Training to ensure we have consistent branding across our marketing material and have integrated their Marketing Resource Centre (MRC) into our Pitman hosted “Marketing Hub”. Birch have always operated in a very professional manner and respond to requests quickly and efficiently.
I approached Birch Print to get some printing done having used them in the past. What immediately impressed me was the interest in and enthusiasm for my new fledgling product. There was an immediate input of ideas, innovation in design and a genuine interest in both my market and business.
Birch Print not only PRINT for you but they also PARTNER you in the journey and truly add value to your design, marketing and ultimately your product.
Working with the Birch team was a pleasure. When building a new store we needed a business partner who took away the headaches, and created solutions not problems. Birch managed to hit deadlines and produce high quality POS enabling us to get open on time and with a great looking store.
Sustainability, quality and design are core to our business and it was important for us to find a packaging supplier that shares our values. After a long search we were delighted to find Birch Print. Andrea and the team have been beyond helpful, hand-holding us through the entire process, understanding our needs, providing us with ideas and alternatives based on their in-depth knowledge and experience and being 100% flexible along the way.
Their approach to customer service is second to none and we’ve had already incredible feedback from our customers who love our new branded packaging.
After using Birch at a previous company they were the first printing firm I turned to for this crucial and complex project. I can always rely on the team to deliver high quality materials on time and to leave no stone unturned in ensuring that every element throughout the process has been well thought out and planned for. I wouldn’t hesitate to recommend Birch Print to anyone looking for a fast, quality and reliable service.
Working with Andrea & her team is always a joy & a pleasure. As an independent UK based company we truly value working directly with a British supplier. The communication, care & attention we consistently receive from Birch is inspiring.
We selected Birch as our preferred print supplier because they deliver to a high standard and continually come up with new and innovative ways for us to showcase our brand. The team are a pleasure to work with and are always very responsive to our needs, whether it’s a last minute request or an ongoing project. The quality of their work is always of a high standard and I wouldn’t hesitate to recommend them.
The print-on-demand portal is a fantastic service and allows us to be flexible and responsive. This quick and efficient online tool is backed up by a reliable and personal customer service – meaning the perfect print solution is delivered, every time.
Developing new packaging with Birch Print has been a smooth and efficient process. Andrea and the team have fully understood our requirements and interpreted our design briefs effectively, resulting in well designed, great quality boxes to compliment our premium product.
It is always very challenging for an art gallery to publish exhibition material such as publications, invitation cards and posters. We have been working for many years with Andrea and her team as we know that the end products will have the highest quality we aim for to best represent the artworks reproduced. The team at Birch has the client as its priority and will go beyond expectations to achieve high standards of production within deadlines.
Over the years, we have recommended Birch Print to our art colleagues and to other businesses who could benefit from their services and will happily continue to do.
Birch have really made a difference to the smooth running of our business and joining forces with them has been a breath of fresh air. Our Finance Officer said, “From the first meeting, I felt that this was an organisation that BPEC could do business with as they are upfront and honest, especially when explaining the new processes of digital printing and varied media.”
We were finally able to get someone to put up our Caremark signage against our blue wall. It looks awesome! Thank you for customizing it into white and for all your help with this project.