Large Scale Fulfilment & Delivery

Challenge

Weleda have been creating natural health and wellbeing products for over 100 years and are one of the UK’s leading health and beauty brands. Customers flock to Weleda because of their diverse range of products for various skin types, ailments and medical conditions.

Pregnant women often turn to Weleda for their natural ingredients and unique range of mother and baby products. Working in collaboration with Agency BC, the Weleda team created a mini maternity sample pack to be included as part of Emma’s Diary’s free subscription gift.

Agency BC contacted us to support the fulfilment and delivery of the gift packs to Emma’s Diary’s distribution centre. Here’s how we helped…

 

 

Solution

Birch HQ is a pretty big space. We have over 27,000 square feet of space to fulfil and hold products safely and securely until they’re ready to leave us for their final destination. The popularity of Emma’s Diary gift packs made this a large scale fulfilment project. Weleda delivered their mini samples into our fulfilment centre. Over 100,000 sample packs were then collated and hand packed by the Birch team.

Our attentive, efficient and hands on fulfilment team ensured each pack was correctly filled, and checked using our QA system ready for being packed into labelled delivery boxes and palletised before being loaded onto 2 x 44t Arctics and 2 x 18t LGVs ready for their onward journey to Emma’s Diary.

 

 

 

Results

Birch provided a ‘fantastic service’ and pulled together a well executed fulfilment project. Agency BC were delighted with the result of the project and the words of Ian (MD) speak for themselves…

“We could not have wished for this to go any smoother, thanks Ollie, you and the team have done a brilliant job!”

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Services used

Print Fulfilment & Delivery

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