We become an extension of your team by providing personalised management of your customer's order journey, from quality control and fulfilment to product returns and exchanges.
Our fulfilment and logistics service is designed to help support the successful growth of your online business. We understand that with business growth comes a whole host of new responsibilities, and we know how time-consuming that is. If you’re at a crunch point with the picking, packing, and shipping elements of your business, then take those first steps towards letting us do the work for you. We know that first-class customer service is at the heart of your brand, so finding the right distribution service to provide a flexible, trustworthy, and supportive solution is essential.
Our goal is to become an extension of your business. We believe it doesn’t work any other way, and we know that being an integral part of your business is vital for your continued success. After we’ve explored your current packaging and distribution process and offered our fresh perspective, we’ll provide a bespoke solution that works for you. If you’d like to reinvent your ‘unboxing’ experience by adding some luxurious tissue paper, branded stickers, and inserts, or simply make your packaging more eco-friendly, we can help.
All order fulfilment is managed on site at our HQ in Derbyshire. Our fully kitted storage space is meticulously organised to suit a diverse range of stock from suppliers, and our account management team will ensure complete order fulfilment is carried out, including the coordination of customer returns and exchanges.
As a complete UK based print management company Birch has always been more than just ‘Print’. Since day one, we’ve offered a helping hand to customers who are looking for a print marketing solution that’s right for them.
